• hour - hour (0-24) used to determine the time of day
  • greeting - the greeting string
  • gender - gender of the customer
  • marital_status - customer's marital status
  • age - customer's age
  • salutation - the salutation string


  • hourgreeting
  • gendersalutation
  • marital_statussalutation
  • agesalutation

Original Rules


The attributes used to determine the greeting are completely separate from those used to determine the salutation. Therefore, the original description will be modified to include the user_message attribute, being the concatenation of greeting and salutation, e.g. “Good morning, Mrs. Jones”.

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